Cebu Pacific lacks professional and humane way of treating its customers

“However, I feel that professionalism and a humane way of dealing with frustrated passengers are truly skills necessary for any airline personnel. These would have made the ordeal (that) we underwent more bearable. Instead, the disrespectful, uncaring and devious ways displayed by the Cebu Pacific personnel left a very bad taste in our mouths.”

Teri was still hopeful that the airline would reimburse her family the cost of the unused tickets and related expenses. She also said that an apology from Cebu Pacific would be the least that they can do, considering the sufferings that they had undergone.  To read the complete original article click here